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Privacy Policy

Last updated: October 28, 2025

1. Information We Collect

We collect information you provide directly to us when you create an account, use our services, or communicate with us. This includes:

  • Email address and authentication credentials
  • Payment information (processed securely through Stripe)
  • Content you submit for ranking (criteria and items)
  • Usage data including ranking jobs, comparisons, and balance usage

2. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our AI-powered ranking services
  • Process your payments and manage your account balance
  • Send you technical notices and support messages
  • Monitor and analyze usage patterns to improve our service
  • Detect and prevent fraud or abuse

3. AI Processing

Your ranking criteria and items are processed by third-party AI providers (including Google Gemini, Anthropic Claude, and OpenAI) to generate comparisons and rankings. This data is transmitted to these providers solely for the purpose of providing the ranking service. We do not use your data to train AI models.

4. Data Storage and Security

Your data is stored securely using industry-standard encryption. We use Supabase for database hosting and implement appropriate technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction.

5. Data Retention

We retain your account information and ranking history for as long as your account is active. You can request deletion of your account and associated data by contacting us at support@rankgpt.app.

6. Payment Processing

Payment information is processed securely by Stripe. We do not store your credit card details on our servers. Please refer to Stripe's Privacy Policy for information on how they handle your payment data.

7. Cookies and Tracking

We use local storage to maintain your session and remember your theme preferences. We do not use third-party tracking cookies or analytics services.

8. Your Rights

You have the right to:

  • Access, correct, or delete your personal information
  • Export your ranking data
  • Object to processing of your personal information
  • Request restriction of processing
  • Withdraw consent at any time

9. Children's Privacy

Our service is not intended for users under 13 years of age. We do not knowingly collect personal information from children under 13.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

support@rankgpt.app